"Customers"

How To Afford Your Next PLM System Upgrade

How To Afford Your Next PLM System Upgrade

Nothing is more painful in PLM business as PLM upgrades. Historically, PLM implementations took a long time and include many customizations. The result of this practice was a PLM implementation based on a specific version of PLM software, which is customizable to the level that made a system upgrade very…

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PLM SaaS, Customer Issues and User Experience

PLM SaaS, Customer Issues and User Experience

Back in the old days, the phone was the primary way to get a report about customer problems. Getting a customer on a call was an indication of a big problem, but also it was the fastest way to get more details and first-hand information about the problem. Things are…

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SaaS PLM and Open Source PLM Mistakes

SaaS PLM and Open Source PLM Mistakes

The opensource model became very popular in the last 2-3 decades of software development and you can find great examples of open-source software used everywhere – operation systems, mobile platforms, graphic libraries, databases, and even business applications. But we don’t see it much successful in PLM. Last week’s discussion about…

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PLM “show me the money” – practical use cases

PLM “show me the money” – practical use cases

In my article last week – How to avoid “focus on business” cliche in PLM sales , I introduced typical PLM business use cases. One of my readers commented by saying that in general you cannot escape the cost of running processes. Main cost factors are 1/ process development and 2/…

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The complexity of PLM business models

The complexity of PLM business models

I’ve been blogging about future of PLM licensing earlier this month. It sparked few interesting discussions online and offline. One of the topic I captured out of these discussion was related to relationships between different players in a business model. In some situations, relationships are simple and easy. You have suppliers…

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The end of debates about out-of-the-box PLM?

The end of debates about out-of-the-box PLM?

PLM implementation discussions are usually brings lots of controversy. Vendors, analysts, advisers, service companies, customers are all involved into implementations. It brings different and, sometimes, conflicting interests. In my view, one of the most debated topic in PLM implementations is related to so called ability to implement “PLM Out-of-the-box”. I’m…

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How PLM vendors can find mobile moments

How PLM vendors can find mobile moments

People are getting crazy about mobile apps these days. We are spending more time on our mobile devices. Nobody will argue about importance of mobile. We can see different mobile strategies among PLM vendors. At the same time, for most of them “mobile” is about developing “same version” of PLM…

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