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SolidWorks

old-UI

User experience is in focus these days. Slowly, but surely enterprise software companies are coming to the point of understanding how important is that. It is not about changing of colors and making buttons nicer. It is about how to get a major revamp in behavior of software or how often we call these days – user experience. I’ve been following this trend since my very early posts. I want to mention few of them you may consider to review again – PUI: Not PLM UI. Future User Experience and 5 NOs to make PLM usable. I want also to refer you to the article in UX Magazine - Overhauling a UI Without Upsetting Current Users. My favorite passage is related to differences between aesthetic and functional improvements.

A redesigned UI that looks pretty but fails to deliver new value will not only disappoint new users but will also alienate existing, previously satisfied users, and the news of this failure will spread rapidly. Never make the mistake of thinking that a product’s aesthetic is the same as the product’s actual experience.

My attention was caught by SolidWorks blog speaking about redesigned web client for widely popular SolidWorks Enterprise PDM.

Web2 for SOLIDWORKS Enterprise PDM is a brand new web client for both desktop and mobile platforms. This new web client enables fast file searching and browsing, easy navigation, and access to all common functions like Where Used, Contains, Check-in and Check-out, and Change State. It is also easy to upload and download files for remote workers to interact with the vault and your design projects.

SolidWorks blog made think about actually a whole trend of UI redesigns for PDM / PLM products for the last year. I’ve made few Google searches and want to come with examples.

Autodesk Vault Thin (web) client’s new look was delivered as part of Autodesk Vault Professional 2014. Navigate here to get more info. The following description and video can give you an idea of that.

The new Autodesk Vault Thin Client 2014 has been completely redesigned to provide a superior experience when accessing a Vault through a web browser. The redesign includes Enhanced user interfaces, Customizable view functionalities, New BOM interface, and Enhanced report printing.

Earlier this year, Aras Corp came with new Aras Innovator 10 version delivering long awaited new web client. Navigate to the following link to get more information and read Aras press release. Here is a short snippet to summary UI changes.

The latest open release provides a new level of PLM platform scalability for enterprises with global supply chains, and introduces an HTML5 browser interface which redefines usability making PLM more accessible for business users. Aras Innovator 10 introduces an HTML5 browser interface with a clean, modern design. The release is technology focused with Firefox browser support, the item on our Roadmap that has received the most votes ever, and includes inputs from ECCO, GE, MAN and others.

Aras-10-UI

Another example came from recently announced update of Autodesk PLM360. Design & Motion blog post by Scott Moyse does a great job outlining UI changes: 

When PLM 360 was launch in late February 2012, the web technology used within the user interface was circa 2008 & 2009. In web terms that’s quite old, although nothing like the 20-30 year old technology used by some of their competitors. As a result the Autodesk team believed they could do a lot better to redefine the User Experience. With these upcoming changes, the development team have leveraged the most modern HTML 5 & AngularJS web frameworks, to provide a rich speedy interface. The website now behaves much more like a desktop application with respect to response times from user interaction.

plm360-html5-UI

What is my conclusion? I guess nobody wants to work with application like you can see on the first picture above. PDM and PLM vendors are clearly recognized the trend towards improvements of user experience and user interface. It confirmed by multiple projects in that space and acknowledged by many customers. New generation of users is coming and the demand to deliver modern consumer level user experience in enterprise software tool is the reality of today. The danger here is to come with polished user interface without re-thinking actual product experience for end user. Just my thoughts… 

Best, Oleg

picture credit.

 

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cad-files-cloud-drive

I’ve been talking about future of cloud file system and CAD data trajectories the other day on my blog. It goes back and connected to multiple discussions about future of file system. What will be future of file systems and file paradigm. Can we announce the death of file system? So, file system is dead, long live cloud file system. The cloud eco-system is developing fast and I wonder how CAD companies will keep up with the speed of changes, environment, technologies and adoption. One of the things is related to cloud storage. Navigate to one of my earlier posts to read more – CAD companies and cloud storage strategy. One of the main points – storage is a temporarily market.

It looks like CAD companies are certainly following the trend. Autodesk just recently released a completely refreshed version of Autodesk A360 Team version of project based collaboration tool. Navigate here and you learn more about how to share documents and cloud storage. Here is a short passage, which summarize A360:

Our customers are in the business of creating things and they organize people and data around their business and their projects. A360 is a tool that brings together people, design and project data, ensuring everyone is informed and involved.

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My attention was caught by another announcement few days ago – MySolidWorks Drive. According to SolidWorks blog MySolidWorks drive provides a way to collaborate on data located on public cloud – Google and Dropbox. 

Connects cloud-based file storage services, such as Dropbox and Google Drive with MySolidWorks. MySolidWorks Drive enables SOLIDWORKS users to view their designs online with the eDrawings online viewer and easily share large designs files with manufacturers, colleagues and vendors from anywhere.

I captured few screenshots showing more details about MySolidWorks drive from Michael Lord’s blog.

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Both examples made me think again about transition of design environment to the cloud. The biggest challenge here is to operate in the environment with mixed data. Existing design data is heavily persisted on engineers desktops and company shared network drives. At the same time, new products are providing customers with the opportunity to improve design collaboration using new modern cloud environment. The third factor is related to mainstream cloud providers. Cloud storage is a temporarily market and cost of storage is decreasing very fast.

Autodesk and SolidWorks examples are not unique. Recently, on my blog, I was talking about cloud file sync features developed by Kenesto. In addition to that, you might remember by discussion with Hardi Meybaum of GrabCAD about CAD file sharing collaboration tools.

What is my conclusion? We are coming to the point of potential collision between CAD vendors strategies and giant cloud vendors strategies. Customers are tempted to move their data to Dropbox, Google Drive, Microsoft One Drive, Box.com and other non-CAD specific cloud storage. At the same time, CAD and other engineering software vendors are developing cloud collaboration software with specific value proposition tailored to engineering and CAD specific data. How new CAD collaboration and data management products will navigate in such environment? This is a good question to ask. My hunch, cloud file collaboration will be in a focus of all CAD vendors in a near future. Just my thoughts…

Best, Oleg

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There is one thing that seems make everyone interested and listen carefully these days – online communities. To build a successful community is a tricky thing. To make a money out of community is huge. Successful online communities can provide a lot of insight about how people are communicating, what is the value of community for different users and businesses. Communities are also a good reflection of business and software vendor ecosystem.

I’ve been discussing communities and marketplaces earlier on my blog. One of the most earliest discussion about that was Marketplace and Engineering software back in 2010. The interest of people to stay in the community is one of the most interesting factors to watch and learn. What will keep users to stay in the community and how to make it grow? Some of my earlier thoughts about that is here – PLM communities and let go threshold.

Online activity is a good indicator of community potential. I’ve been using blogging community as one of my own checkpoint about potential of users and customers to form a successful online community. Go online and try to find number of blogs about specific topic and their traffic. Do it for well-known MCAD packages (CATIA, Creo , Inventor, NX, SolidEdge, SolidWorks) as well as for PDM/PLM products. Google is of course not the best reflection of community size and activities. But it can give you some idea anyway.

CAD-PLM-communities-google-trends

Another interesting observation is related to how customers are sharing their knowledge. You can see very different behavior models. One of them is practically – share everything. This model is creating high viral content online. For this group it is not unusual to see how users are sharing their best practices and problems. Another group is conservative and closed. It is hard to get people to speak about this software. Most of information about it is curated either by software vendors and customers.

So, what are examples of successful in creating CAD/PLM communities? I can come with few examples. The list below is alphabetically sorted and I’m sure miss few communities (so, please don’t hesitate to suggest me additions to this group)

Aras. Back in 2007, Aras Corp. turned their Aras Innovator PLM product into so called “Enterprise Open Source”. This community demonstrated steady growth and I can see lots of information about Aras customers, open roadmap and open source development.

AutoCAD. The community of AutoCAD is big and reflect wide spread of this package in a very diverse set of verticals. I can see some association with community of users working with DWG. However, these users have the tendency to follow specific CAD packages developed around DWG formats.

GrabCAD. This is an interesting example of 1M+ engineers sharing 3D CAD models and related work online. GrabCAD website contains about 400K CAD models and this is probably one of the biggest in this kind.

SolidWorks. The community of SolidWorks is not a typical online (web) community. It was created around SolidWorks software back in before-web days. Nevertheless, this community demonstrated very high engagement level and shared lot of their work online in for the last 10+ years.

I guess “one million dollar question” is how to create a successful online engineering community. One of the myths of engineering world is that engineers are representing very anti-social group of people. The CreativeEngineer blog – A Few Common Myths About Engineers is actually bringing some opposite facts.

If you are thinking of being an engineer, you need to think of yourself as a leader, not a cubicle dwelling, anti-social, door mat. Here’s an except from Geoffrey C. Orsak, Dean of Engineering, SMU: In today’s reality, engineers are the new leadership class. Don’t believe me? Well, consider a recent survey of the S&P 500 CEOs by the global executive search firm SpencerStuart. Of these 500 key corporate leaders, nearly a quarter (23%) were educated as engineers and computer scientists.

So, is there an opportunity to create a larger community for engineers and users of CAD / PLM software? I guess the answer is yes. The shift towards online work is in a very beginning. My hunch existing engineering communities were just a beginning of future online working environment. The real community can be build around economic or social interest. In my view, the center of gravity will be moving from a specific CAD/PLM software towards companies and individuals. Internet is a new platform and community is a form to run business relationships on this platform.

What is my conclusion? Think about existing online communities: shoppers, open source software developers, education and many others. Try to make an analogy with manufacturing world. The economic and social interest is driving the most successful ones. I guess we just in the beginning of huge shift of engineering and manufacturing community towards online work. Economic interest will lead people to find new forms of business relationships and create new forms of CAD/PLM communities. Just my thoughts….

Best, Oleg

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What cloud PLM cannot do for you?

September 19, 2014

It has been already few years since I started to discuss cloud PLM opportunities on my blog. I found one of my early blogs about PLM and cloud – PLM and cloud: hold the promise? So, what changed since then? Actually, quite a lot… We’ve seen massive adoption of cloud and mobile by businesses in […]

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CAD, Engineers and Online Communities

February 19, 2014

Remember our life before internet? The meaning of community was about social group that shares common values. Actually, the history of communities is longer than history of CAD software . So called “Community Rules” were mentioned in one of the first scrolls found in Qumran Cave. Community word often explains common geography or environment. However, […]

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CAD cloud colalboration from Autodesk, GrabCAD and SolidWorks

February 4, 2014

Collaboration was always in the focus of engineering software. Started earlier with CAD and product data management, software vendors tried to create an environment where engineers can easy collaborate and share information about design. The boundary of collaboration never been limited to engineering department. You might remember “extended enterprise collaboration” stories back in 2000s. That […]

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CAD-PDM Integration, Transparency and Cloud Pain Killer

January 27, 2014

CAD/PDM integration is a very important topic. It is a piece of software that helps to establish a connection between core engineering world using CAD systems and rest of the world using design data. It was a place where lots of data management innovation happened in the past. It is also one of the most […]

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The Future Unbundling Strategies in CAD/PLM

November 6, 2013

Engineering software has a long history of aggregation and disaggregation. In CAD, it was long time about new features vendors added to CAD tools. Ultimately, it was a long run towards new features. Later in the history, CAD industry came to the idea of integrating of various add-on systems into CAD environment. So, we got […]

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What Cloud CAD-PDM Hybrid Means for PLM?

February 10, 2013

To predict future is tough. Not many people are trying to do so. Especially in tech. Companies are juggling with buzzwords, powerpoints and software. At the same time, analysts are trying to swim into the social information stream of provocations, facts and opinions. There are two terms in manufacturing and product development software that created […]

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Cloud CAD and what does it mean for PLM?

November 30, 2012

The topic of CAD (or 3D CAD) in the cloud is getting more traction. The first “CAD in the Cloud” announcement happened almost 2 years ago when SolidWorks introduced their technological work during SWW 2010. Read SolidWorks takes off to the cloud to refresh your memories. Back that days it raised lots of conversations, disputes […]

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