Posts tagged as:

Mobile

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Few months ago, I posted about potential for Apple and IBM to open a door for mobile PLM future. Blog raised lot of questions, but I haven’t seen any groundbreaking announcements from CAD and PLM vendors since that time. Maybe I missed some press releases or maybe companies are shy to announce and work in a stealth mode.

One more news about the same topic caught my attention again few days ago. Business insider article Apple And IBM Hope To Change The Way People Work, Starting Next Month. I noticed few snippets of information indicating interest and stating that some development work is under go. Here are few passages:

“Hundreds” of corporations worldwide have “expressed interest” in MobileFirst to Apple, which is “actively working with over 50 of them to become foundational clients for MobileFirst solutions in their industries,” Maestri said. The apps mostly focus on analyzing business data. IBM’s Schroeter says the first dozen applications will launch this quarter. Some apps will be out next month, Maestri told Reuters.

IBM gets paid to write the apps and then host them on its cloud, and it also has the chance to sell other things, like security software, and so on. “We also know that the deeper the apps go in the enterprise, the more it opens up avenues in enterprise,” Cook said. “And that’s a key part of the IBM partnership and what I think customers will get out of that, which is more important than us selling, is changing the way people work.”

IBM Mobile First website is up and running. You can browse to get more information. I found few interesting use cases under build category.

Navigate to this link to Rohde & Schwarz cuts mobile development costs by 60 percent. This use case speaks about cross platform mobile application development. More specifically it was about creating mobile enterprise infrastructure to generate applications. To integrate with existing enterprise backend infrastructure was one of the challenges PLM vendors and manufacturing companies are experiencing today. Here is an interesting passage I captured from case study:

Rohde & Schwarz wanted to create a mobile enterprise infrastructure that enabled it to support multiple devices and generate required applications. Specifically, the company sought to build, run and manage a range of applications for customers, partners and employees within an aggressive timeframe. However, the organization had certain challenges, including a need for cross-platform development as well as integration with back-end systems such as SAP and an existing mobile device management infrastructure.

It made me think about potential of specific PLM mobile application development. One of my earlier posts -Mobile PLM gold rush: did vendors miss the point? I’ve been talking about the fact, successful “mobile” strategy requires development of application to support specific use cases and scenarios. I continue to discuss the same idea here – How PLM vendors can find mobile moments . Here is a passage from my older post, which I believe is still very relevant:

Consumers are moving to mobile and requesting more and more interaction with businesses via mobile devices. To make “all tablet” won’t work for product development software. To stop and think about a specific productivity apps that can solve a particular problem is the right way to go.

What is my conclusion? I didn’t find any trace of CAD/PLM companies working with IBM/Apple on mobile apps. However, I still believe, mobile experience is completely different from what customers in B2B spaces are experience with desktop or even web applications. To success in mobile, PLM companies need to find customer “mobile moments” that focus on a specific use cases where mobile device will provide a complete advantage. To replicate existing product into mobile devices won’t be a right path to go. Just my thoughts…

Best, Oleg

Image courtesy of IBM case study.

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How to rethink PLM workflows?

by Oleg on October 20, 2014 · 4 comments

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Workflows and processes. This is an important part of any company. Like blood goes through your body, workflows are going through a company and beyond. Couple of months before, I posted by ultimate PLM workflow dream. It came as a part of my thinking about “un-bundling services“. My idea was to publish list of features workflow (process management) that can be used as an independent service.

Many businesses were created with the vision to improve processes and to support business workflow. However, email is still one of the key elements of every workflow and business process management system implementation.  How to move from emails and messages to collaboration - in my view, this is one of the most critical elements that can help to streamline PLM workflows. Because of ubiquity, email remains one of the most widely used engines behind companies’ workflow. One of the ideas I discussed earlier was to connect emails and workflow – how to turn email into actionable workflows.

Over the weekend, I was skimming through the article – 10 Trends Transforming Enterprise IT by TechCrunch. The trend that caught my attention was #6 – Reimagining enterprise workflows. Read the following passage:

Widespread adoption of mobile devices has led to more efficient enterprise workflows. Salesforce.com CEO Marc Benioff recently said he runs his whole business from his phone. This gets easier every day. Whether it is quickly turning around business documents via the e-signature application DocuSign or fine-tuning scheduling and route optimization for people in the field via ServiceMax, mobile applications are reinventing and automating processes across the enterprise, enabling work to get done faster and smarter.

Here is the article referencing Salesforce.com’s Marc Benioff  statement earlier this year.

“I run my business entirely on my phone,” CEO Marc Benioff said. “I believe this is the future.” As companies store less and less data on site, more will no longer need desktops, he said.

It made me think about changing roles between email and mobile. One of the biggest early successes of mobile computing was to turn business email into mobile service. I’ve been using one with my old Blackberry and it was very reliable. Here is the thing. Mobile devices are more ubiquitous today than email. Mobile applications can be easier and more intuitive compared to the list of emails in my inbox. Mobile can be a service that can help to rethink PLM workflows bypassing email and existing complex business suites.

What is my conclusion? We need to learn how to break things that preventing us from moving forward. Email is one of them. In the past, we asked to connect every PLM workflow to the email. That was our desire to have a single point of communication. Today, our mobile phone is our single point of communication and it is more powerful than our desktop computer 10 years ago. People don’t have to be connected to their desks. Therefore, to disrupt PLM workflows by making them completely mobile can be an interesting option. Just my thoughts…

Best, Oleg

 

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mobile-voice-plm-process

Processes and workflows is a big topic in PLM. If you think about PLM as a way to manage a full scope of product development processes in organization, workflow is a foundation part of technologies and tools to implement that.

The definition of PLM process is usually complex and can come as workflow or rule-based. You may ask – why is it complex? Very often the answer is simple – enterprise organization is complex as well as communication between people is complex too. However, this is still not a reason to keep them complex in the future. In one of my earlier posts about PLM processes and implementation confusions, I shared my classification of PLM processes into design collaboration and change processes. People are still one of the most complex part of process implementations. Especially, if you speak about engineers. To manage engineering processes is like herding cats. Read more in my PLM and Engineering (task) process management post. One of my conclusions – we need to simplify process management.

In a real life, email remains one of the key players in process-driven implementations. There is nothing wrong in email and the requirement to integrate PLM processes with email is still on the top of PLM process requirement list. I honestly think that I need to update my workflow dream list.

The question how to simplify workflow and make collaboration easy is on the top of workflow and process management professionals. Some of PLM mindshare companies are focusing primarily how to improve process management.

One of my previous ideas around process simplification was related to mobile technologies. Earlier today, my attention was caught by Benedict Evans blogVoice is the next big thing in mobile. Article speaks about different form of communication – text messages, instant messaging and vocie. Here is the passage I liked:

…there is a lot of scope to innovate around the actual voice experience in much the same way that we have seen around messaging apps.In messaging we have seen two levels of innovation in experience. WhatsApp delivers ‘SMS 2.0′ – it does the things that telco technologies like IMS were supposed to add close to a decade ago, but not much more, so far. On the other, we have things like Line, Wechat, Kik and Snapchat that actually change what messaging is, even before you look at the platform elements of their offerings. I suspect (but no more) that it is harder fundamentally to change what voice is than to create alternatives to a snippet of text, and so the basic voice experience might change less – the innovation, like WhatsApp, may be more about the handling and routing and setup. That is, it kills the dialer. That’s one way to look at Talko – it rethinks what ‘dialer’ mean when there is no DTMF (or pulse), and builds value around that.

I specially like the idea of “setup simplification” to make a call. Sometimes, to make a dial is complex or even impossible. Imagine, you have engineers and service technician working on the same problem. They are located in separate places. Modern 3D collaboration technologies can share visual information between them. They can even share photos or camera. But “chatting” or “IMing” in such situation can be a complex thing. To be able to establish voice communication can be a killer function.

Another example can be related to “change process” approval. The description of problem is often complex and requires clarification. Very often it leads to going back and forth in approval process between people with messages and explanation. To setup one minute voice communication can solve a problem.

What is my conclusion? Voice and mobile can become a killer approach to simplify communication and streamline PLM process management. It can decrease number of messaging loops, speed up approvals or improve customer service. PLM vendors are very much behind in mobile innovation. Voice is part of this gap. Just my thoughts…

Best, Oleg

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How PLM vendors can find mobile moments

August 25, 2014

People are getting crazy about mobile apps these days. We are spending more time on our mobile devices. Nobody will argue about importance of mobile. We can see different mobile strategies among PLM vendors. At the same time, for most of them “mobile” is about developing “same version” of PLM suite, but for mobile device. […]

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Why now is the right time to reinvent PDM?

August 15, 2014

Product Data Management (PDM) isn’t a new domain. The first PDM systems were invented 20-30 years ago with a simple objective – to manage product data. The scope of PDM was heavily debated and included design, engineering BOMs, ECO and even supply chain. However, the most widely accepted role of PDM is to manage CAD […]

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Will IBM and Apple open doors for mobile PLM future?

July 17, 2014

Enterprise software and Apple wasn’t much a success story until now. Don’t take me wrong – you can enterprise execs and even IT folks are using iPhones and other Apple devices. In my view, they do it mostly for mobile email and other cools apps. However, until now, the traction of iOS in enterprise was […]

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Social PLM and Mobile Dribbling

May 6, 2014

Once “social” was a hot topic for PLM developer and analysts. In my view, the hype went down. Ask PLM people about social applications and be prepared for very neutral response. I asked myself – why so? Social applications can improve the way people communicate and should bring value. Nevertheless, social revolution in PLM is […]

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Do We Need Engineering Note App?

March 27, 2014

Yesterday’s post about how engineers can collaborate in the office, made me think about another aspect of collaboration – taking notes. You may argue… Taking notes isn’t specifically collaborative activity. However, I can see it very tightly coupled with our ability to communicate and collaborate. There are lots of applications for notes taking these days. Just to […]

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PLM Return on Mobility Challenges

March 20, 2014

Almost two years ago I posted my Mobile PLM gold rush – did vendors miss the point? post. Mobile usage is skyrocketing. It is hard to imagine our lives without mobile devices. Is it a good time to get back to the conversation about PLM, engineers and mobile? What is a special purpose of mobile applications for […]

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PLM and augment reality in consumer products

August 9, 2013

You think PLM is boring and complex. Actually it can be fun and easy. I think simplification is one of the most important trends today in enterprise software. It helps to take complex technologies mainstream. Mobile devices made it possible by combination of camera, power computing capabilities and accessing data on the cloud. I’ve been positing about […]

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