This week was signed by a significant event – Dassault Systems announced intent to acquire IBM’s PLM Software distribution activities. In the shadow of this event, I was looking on various publications related to activities of big companies, acquisitions and mergers. One publication, IT leaders trust Microsoft more than Google, 2-to-1 by Jason Hiner, was very interesting. I hardly can estimate how to compare my trust in two huge public companies. My trust-measure-kit failed to designate it. Large and publicly traded companies generate feeling of trust. On the other side, we all know other examples.
However, this publication drove me to think about a very practical topic related to selection of CAD/PLM software and trust in PLM vendors. Choosing of PLM software is not a simple activity. I’ve seen many companies making this decision, and always it is a very complicated process. The nature of this complication, in my view, is that PLM activities have a very long time span. Once started with specific software, you will keep this for multiple projects and products. Even if you’ll decide to change your CAD or PLM software, it will probably reflect your future activity.
I’m not big fun of surveys, but many times selection of PLM vendors reminds me one big survey customer filling in trying to decide what software to choose. In the end, one of the final questions is the question of trust. Big PLM vendors generate feeling of trust and stability. DS and IBM with their history of relationships and trust in IBM big blue brand, Siemens PLM with their famous statement – we never let a customer fail. Do you believe in well-established PLM companies? Stable niche players? Innovative startups? Maybe you trust more in association with big service providers in this space?
These are just my thoughts. I wonder to know how do you see the notion of trust in PLM?