I found the following WSJ Pool interesting. Will you use your Facebook’s email service as you primary email? You can read about this poll in the following eWeek article. Navigate to this link to read discussion and vote. At the time I voted the result was pretty clear- email is one the most successful lock-in application.
The results of this vote made me think again about the future of collaboration and social PLM. Recently, I wrote about Facebook’s message service – Social PLM Inbox and Changing Paradigms. My conclusion back few weeks ago was clear. Social PLM is taking on email. This is a very ambitious take. The WSJ pool made it clear – email is sticky and despite the huge success of Facebook is still here.
How To Break Email Lock-in?
I was thinking about how social PLM can break email lock-in for the people using email in design collaboration. The social link is a possible ice-breaker. People value ease of use and data connections. The main place where email gets crazy is when you need to connect people’s communication and relevant CAD files. I can see an attempt of companies PLM space to make it happen. PTC Social Link, Dassault Social Innovation, Vuuch. This is my short list of trials.
What is my conclusion? To break an email lock-in can be a big deal. Will it happen or not? People are asking this question all the time. You need to think about really sticky application to make it happen. Just my thoughts…