New PLM definition from Jim Brown and old PLM complexity issues

by Oleg on October 23, 2012 · 12 comments

People are collecting things. Beer bottles, matchboxes, car models, etc. As you probably know, I’m collecting PLM definitions. One of the first articles in my collection was this – How to define PLM? with amazing performance of Al Dean. Since that time, I had a chance to pick up more articles for my collection. Earlier this week, the following Tech-Clarity writeup caught my attention - Should we define PLM as an Engineering Decision-making Framework?  The next PLM definition is coming from Jim Brown of Tech-Clarity. Jim is not afraid of tough problems. You can see him in the picture (on the left) exploring to complexity of integrated PLM systems using wassabi toothbrushing method. Jim Brown is taking “decision process” aspect to define what PLM means. It relies on the following research Jim did – Improving Engineering Decision management with PLM. Navigate to the following link and have a read. Here is the passage I liked:

Given the important role of engineering decision-making in product development, manufacturers should treat it as a core competency. Manufacturers must enable decision-makers to make better, more confident decisions. They should also enable engineers to make decisions efficiently and get them right the first time to optimize product development time, reduce time-consuming design rework, and improve time to market. Optimizing engineering decisions is ultimately about driving greater success and profitability of products.

Improving decision-making is even more important today as engineers face unprecedented complexity in product development. At the same time, competition is much more global and competitive advantages are easier to copy. What was a “good enough” decision ten or fifteen years ago will not suffice today. The bar has been raised. Companies are targeting “right the first time” decision-making to make more optimal, confident decisions based on better information. The engineering decision-making processes and tools of over a decade ago will not suffice either – they must evolve to enable data-driven decisions to optimize product designs.

Decision framework: Input information and decision records 

Net-net, the PLM definition Jim proposed will sounds like as following- PLM is a decision framework for engineers. It made me think about two important elements of such type of framework – information collection and decision tracking. The first element of the framework is a capability to collect the information needed to make a decision. It is a complicated process; information is siloed in different systems and organizations among people. Sometimes information is in the database, sometimes information is in the email and sometimes information is in people’s mind. This is a challenge PLM framework need to solve. Second part of the framework is the ability of the system keep records of decisions. Sometimes it comes as ECO management system, and sometimes it can come as more generic process management systems.

What is my conclusion? Engineers are making decisions everyday. To support them in this process is important. However, to make it efficient is even more important. The problem PLM can face is to create too complicated “decision supporting framework”. So complicated, engineers won’t use it. It doesn’t mean they won’t make any decisions. So, decision will happen. It just won’t happen here… in PLM system. Just my thoughts…

Best, Oleg

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  • http://www.tech-clarity.com jim_techclarity

    Thanks Oleg, everyone needed to see that picture. ‘-)

    Your takeaway that I propose PLM as a “decision framework” is not accurate. I have seen decision-making tools and their applications are very different than PLM. What PLM does is provide the information to make decisions and capture the results of the decisions so they are carried on to the next step. There is more in the paper about how PLM helps decision-making (it can lead you to know a decision is needed based on the project plan, for example). Perhaps I misunderstood how you are characterizing it, but reading your post I didn’t get a good feeling that you conveyed what I intended to communicate in my report.

    I don’t disagree with the challenge of finding data outside the core PLM database, this is where we agree.

    All the best,
    Jim

  • Fresh View

    Gents,

    Great topic and as a relative outsider to core PLM I must say the power and strategic relevance of “PLM” can be immense. Unfortunately positioning PLM solely as an engineering tool I believe keeps it out of the C Suite discussions of ERP, CRM and Social.

    I believe when you think about data that is generated from this other tools, “PLM” is an innovation enabler but we probably need to rebrand PLM. Sorry guys its not just about . Remember the source for breakthrough “innovation” is usually outside ones everyday network.

    As vendors achieve an enhanced UIX to allow comfort across the enterprise (reduce real and perceived complexity) let’s branstorm a few new acronyms – have some fun with this !

    Product (or Process) Innovation Management – PIM
    Innovation Enablement Management – IEM
    Revenue Execution Management – REM
    Innovation Agility Management – IAM

    Others ?

    FV

  • http://www.tech-clarity.com jim_techclarity

    Hey Fresh View, it is OK if I call you Fresh? :-)
    I couldn’t agree more about PLM outside of Engineering. I have always talked about PIE, and named my group at Aberdeen after it.

    PIE – Product Innovation and Engineering

    Really should be PIPDE -Product Innovation, Product Development, and Engineering (but that’s too long)

    Some feedback:

    PIM – Product Information Management – already used
    IEM – was Inventory Event Management in supply chain for a bit, but not sure that took off. But I think it needs to be more than innovation. I used to have PLM and Innovation and ERP (plus others) as Execution but it’s too simplistic.
    REM – Love the band
    IAM – I like the concept of agility in there, it’s a good theme

    Can we drop the “M” from all of them thought? I always think “Management” means very little. I think innovation and planning (defining the product, production methods, and even stretching to plan quality and service) all fit as well. So maybe we need another “P”?

    PIPED – Product Innovation, Planning, Engineering, and Development?

    OK, that was fun. Truth be known, my goal is to be the only industry analyst that ever lived that never created a new technology acronym. Gartner tried to redefine “ERP” a while back, and I believe AMR took a stab at one point too. But at this point ERP is, well, ERP. The acronym has its own meaning that has now far outlived its original wording. ERP is now a word, and I think of PLM the same way.

    My 2 cents

  • beyondplm

    Wow! so many TLAs I learned. Thanks for brining them up. Reminded me one of my previous blogs – http://beyondplm.com/2010/09/22/the-future-of-tla-in-engineering-software/. Thanks for your comment! Best, Oleg

  • beyondplm

    JIm, thanks for the comment! Actually, I thought I precisely copy/past the title of your post — Should we define PLM as an Engineering Decision-making Framework? So, what point did I miss? and yes… I know, we are in the agreement about “single database story”…

  • http://www.tech-clarity.com jim_techclarity

    Oleg,
    The point I am making is that it is not a decision-making tool but a framework to support decision-making. Maybe that is a subtle difference in words but it is a big difference in what they do. Your point that they “won’t make decisions in PLM” sounded like you thought I was expecting PLM to somehow make the decision. Instead, PLM can lead people to make decisions and enable them to do make better decisions (with better efficiency). And yes, PLM is there to capture and share the results of the decision with those downstream that need that information.
    Thanks for listening,
    Jim

  • beyondplm

    well… I mean, PLM (tools) are too complicated to make decision using them. I wonder what is the different between “tool” and “framework”. I agree, framework is probably more “fancy” word. Did I miss your point? Thnaks, Oleg

  • http://www.tech-clarity.com jim_techclarity

    I think PLM tools (let’s stick with the simpler language) are very helpful in providing the information and context to make decisions.

    Thnaks right back at you! ;-)

  • beyondplm

    Thanks Jim! I hope we are on the same page (even with a bit different terminology :) ). -Oleg

  • David Cherson

    Jim,

    When I first started down this long trail I had a manager who explained the process thus: “From when it is a lightbulb in an engineer’s mind to when the product ceases to have any use”. Now you “parse” that with detail processes and then have the system to manage that. In my mind that is bottom line definition of PLM.

  • http://www.tech-clarity.com jim_techclarity

    Hi David,
    I have heard similar definitions. By that definition, though, shouldn’t everything in MES, CRM, ERP, … all be included in PLM? I always found the “lifecycle” was good academically but didn’t really match up to what the solutions are designed to do.
    I bet your manager today would even start earlier, before it was a concept in the engineer’s mind and when there – perhaps back to when a customer has a need / requirement or something along those lines?
    In the end, I am less concerned about definitions and more about business improvement. I will leave the acronym creation to the “big analysts.”
    All the best,
    Jim

  • beyondplm

    jim, thanks for de-TLA-zation :) . priceless…

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