PLM Cloud Concerns and Dropbox Reality for Engineers

by Oleg on December 4, 2012 · 5 comments

Last week at AU, I attended Innovation Forum – The Reality of the cloud. The presentation made by Theresa Payton of Fortalice LLC caught my special attention. It was about security. Check later here. Security is loaded and complicated topic. Physical security is one of the top 5 concerns of customers related to the decision of using cloud services. Even if consumption of online services is growing crazy, companies are very careful in placing their missing critical data assets to the cloud. Especially when it comes to IP (intellectual property). Navigate here to read what SearchCIO blog is saying about that. You need to register to read full article. The following passage is interesting:

To be sure, some cloud services are pretty lightweight, such as filling out a form to schedule an online meeting. But for mission-critical applications or storing data in the cloud, you need to ask tough questions: “What does their data center look like? Are they willing to show you a diagram? Backup plans? Security documents?” asked Jessica Carroll, managing director of IT for the United States Golf Association, which uses the cloud for business continuity, as well as for collaboration with 1,500 golfing associations nationwide.

Contact any CIO in the industry and his team will drain you down with the endless list of questions about security. However, here is a news for you, Mr. CIO. I don’t know if you are aware, but 34% of your engineering staff is placing data on the cloud in their Dropbox accounts. What is more surprising – half of them are aware they are doing it against the company rules. Navigate to the following link to read more and see some diagrams – Guess what Mr. CIO? One in five of your employees uses Dropbox at work.

One out of five of 1,300 business users surveyed said they use the consumer file-sync-and-share system with work documents, according to new research by Nasuni, an enterprise storage management company. And, half of those Dropbox users do this even though they know it’s against the rules.

However, the fact employees are putting files in the Dropbox is just half of the problem. Since they are using private accounts, the information remains there even after an employee is leaving the company.

“The sensitive data stored in Dropbox is not secure and just as importantly, not controlled by IT. This means that if an employee leaves the company, the information that [a] user has stored goes with them, creating a significant risk of data loss or exposure. Furthermore, as the amount of sensitive corporate data stored in Dropbox increases, the online file-sharing service will become a more attractive target for hackers and other malicious groups.

What is my conclusion? Think about PLM and Excel. Who won the game? I think the answer is clear – Excel. Each time, PDM/PLM software was incompetent to provide a reliable solution, Microsoft Excel won PLM competition. Now, guess what? If company and corporate IT continue to abuse users’ demand to have flexible and easy access to information, the information flow will go from proprietary data and file servers directly to Dropbox and similar “easy to use” cloud services. Companies need to pay attention. Just my thoughts…

Best, Oleg

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  • http://virtualvector.com burhop

    I’ve never thought that Excel won the game. I’ve always thought that Excel was the first option for data (and metadata) management right after having a good directory storage for you data. When Excel (and maybe Sharepoint) run out of steam, people start talking about needing a PDM system.

    I am finding the use of Dropbox and Google drive interesting for people not on the same network. Its kind of a poor mans WAN. Save your CAD files to the Google Drive, pull up the files on your iPad viewer, or share them out to coworkers and other 3rd parties.

    Security is a concern. Lets hope people are just using it to share tool fixtures and nothing that will get them in trouble :-(

  • Philippe QUERE

    I think, users have to combine both:
    - PLM (Internal)
    - Dropbox and Google drive (External system, may be PLM Cloud)
    PLM must be integrated with Cloud systems otherwise people won’t use PLM. It safer to give access to one file on Cloud system that opening your internal PLM.

    That’s what we choose in beCPG, people can publish a document on canals (if they are allowed) and you have the information it’s published. If needed, you can unpublish it.
    http://becpg.fr/fr/blog/publish-content-social-network

  • beyondplm

    Philippe, thanks for your comment and link share. Yes, social aspects is important. However, dropbox is a good (and very simple) way to have a social connection to the cloud. It is helpful and doesn’t require much additional activity.

  • beyondplm

    Mark, Well, you are right. Dropbox is a cheap way to do WAN. However, who needs WAN if dropbox works. Yes, maybe %% of customers highly concerned about the security will keep using WAN, but mainstream shifts to Google Drive / Dropbox. The security infrastructure will be improved and more people will become satisfied with solutions like Dropbox and variation (for Teams, etc.) Excel won by numbers. Market share belongs to Excel, I think… just my 2ct,. Thanks for your comments and insight! Oleg

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