From the category archives:

Technologies

plm-cloud-security

Cloud is getting wider adoption these days. An interesting trend I observe for the last year – customer are asking less questions about security. It was different 3-5 years ago. Everyone got concerned about cloud solutions security. Specifically for PLM domain, customers got concerned about company IP (drawings and other engineering-related materials that can be easy stolen without real ability to be returned).

It seems to me, the situation with security is getting different these days. Most of cloud companies are well prepared to answers on a typical set of questions related to data center protection, data redundancy, protection of customer data, monitoring and audit. Most of cloud companies are providing information about their security policies in a transparent way. Here are few examples – Amazon Security center; Autodesk Trust center; etc. There are lot of information cloud companies are placing outside to educate customers about security.

It is getting really hard for average business decision maker to make a conclusion about cloud security. The devil in details and to ask right questions is getting even more important than before. My attention was caught by InfoWorld article – Cloud security: We’re asking the wrong questions (thanks to one of my readers for sharing). My favorite passage is related to the ability to compare specific on-premise and cloud security aspects for a company:

To get an accurate answer to that question, you’d have to compare your on-premise solution (the entirety of it, including all your relationships) to the security offered by a particular cloud vendor. That’s hard to do in real life for a few reasons, led by the fact that most companies don’t know the security reality of their on-premise solutions — and followed by the fact that most cloud vendors won’t let you do onsite, direct security auditing of their systems. It’s a guessing game.

Companies have serious dilemma with regards to cloud adoption and security. On one side – anti-cloud specialists are keeping to buzz about cloud vulnerability and every security breach. On the other side, let’s face it, employees are using public and free cloud solutions anyway without IT approvals. It is important to come with a practical approach that helps company to make risk assessment with regards to cloud applications. InfoWorld article made me think about some set of initial questions that will help you to build an understanding of what “cloud solution” vendor is providing and how it does fit your company IT infrastructure. Here is the list I had in my mind this morning:

1- Account management. How cloud vendor manage user information and how company user database is mapped, used and / or imported into cloud infrastructure? The information about users and user-related characteristics is one of the most critical places for security breach. It is important to align it with your corporate directory management strategy. Specifically, check how to prevent potential APT (Advanced persistent threat).

2- Understand storage strategy. The risk of cloud implementation is a potential exposure of storage with sensitive data (eg. IP, documents, drawings, etc.). For short term storage oriented products it can be less sensitive. You maybe less concerned about storage for simulation results or visualization. However, storage of native CAD files with actual data can impose a different security risk.

3- Computing infrastructure. Cloud is a buzzword everyone use these days. However, behind fuzzy cloud words, actually you can find more info about specific computing infrastructure – IaaS, hosting, servers, operation systems, geographical locations and many others. Computing infrastructure strategy can be different and in many cases you can either ask vendor to disclose this information or find it by yourself. Usage of Google or Amazon won’t guarantee a specific security level. However, understanding of that, will help you to compare with your on-premise security level and assess your risks.

What is my conclusion? It is not simple to make a decision about your company readiness for cloud applications However, we need to face a reality, regardless on IT and management decision, the high probability is that your employees are already using cloud services. Engineers are placing documents on dropbox and using web email to send messages when your corporate email server stuck. Some of free collaboration software services are more efficient and/or more capable than your corporate PDM/PLM tools. So, better than ban cloud in your company, you should come with the list of questions that can help you to evaluate and build your path to the cloud. Just my thoughts…

Best, Oleg

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zero-bom-errors

To manage Bill of Materials (BOM) is not a simple job. Often you can hear a simple definition of bill of material as a “list of component needed to build a product”. However, in reality, BOM is much more complex and contains information about product structure, the ways product is manufactured, maintained and even disposed. The variety of requirements coming from multiple departments make BOM a complex information entity. Because of diversity of disciplines, organizations and tools BOM traditionally managed as a separate structures related to design, engineering, manufacturing, support, supply chain, etc. Mistakes in Bill of Material management are costly and painful to companies. It can lead to wrong material orders, shipment delays, regulation issues and many other problems.

My attention was caught by few examples of PLM vendors emphasizing their ability to support “zero BOM errors” in their BOM management solutions.

First example came from Dassault Systems ENOVIA. Navigate to my post  - PLM, demolished silos and closed BOM loop. You can get more information also in recent Razorleaf blog covering ENOVIA conference here. According to ENOVIA, errors are coming from synchronization or design and engineering BOM. Therefore “zero file solution” strategy developed by Dasasult System ENOVIA will lead to zero BOM problems. Here is a passage from both articles:

The zero error BOM (Bill of Materials) demands a zero file solution. 3DEXPERIENCE brings the zero file world into the engineering environment; what we do is to connect directly to product data, not to files”. 

Dassault spent significant time at the event returning to the theme of the business benefits of ENOVIA, describing a “Power of Zero” mantra across ENOVIA’s capabilities (for example, “Target Zero BOM Errors”). ENOVIA CEO Andy Kalambi offered a nice overview of how these “Power of Zero” themes connect the direction of the ENOVIA product line with the business needs of ENOVIA’s customers.

Second example came from Arena Solutions case study – How Nutanix Reduced BOM Errors to Absolute Zero. You can download case study for free by registering on the website. Interesting enough, the problem of “Zero BOM errors” is completely different here. It speaks to collaboration and access of BOM by multiple people in a team or even different organizations suppliers. Here is an interesting quote from case study that outlines that:

“Our suppliers now access the same BOM and revision, and we have had zero wrong BOMs built since the system was implemented. Configuration integrity is assured… Change management was a nightmare,” said Sangster. “With several people making changes and suggestions to uncontrolled documents there were multiple revisions of the same BOM flying around the ether. No one had any trust in the data, so many local copies abounded based on the ‘mine is right’ premise.”

The devil is in details. When you plan how to implement BOM management, you need to work on multiple use cases. Bill of Material has multiple point of failures. I mentioned two in my post today – 1/ synchronization between design and engineering/PLM tools; 2/ collaboration and  change management scenarios. I can see many other use cases. When you plan a solution, it is important to focus on a specific problem you want to handle. At the same time, when vendor speaks to you about “Zero BOM error”, don’t hesitate to ask questions. Same buzzwords mean different things sometimes.

What is my conclusion? BOM management is a complex domain. It is hard to underestimate the value of having correct BOM without error. BOM errors are costly and to manage consistency of BOM is one of the most important objectives of PLM solutions. At the same time, BOM has multiple points of failure. This is a note to PLM implementers and IT people to focus on important scenarios and not to take “Zero BOM mantra” as silver bullet that solves all problems. Just my thoughts…

Best, Oleg

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engineering-cloud-storage-pdm

Cloud storage is an interesting place these days. In my article CAD companies and cloud storage strategy few weeks ago, I discussed the aspect of cloud storage business. Cloud storage companies want your data and for that purpose they will make it very easy for you to sync your data into cloud storage.

Dropbox just made another move and simplified their cloud storage pricing model. Navigate to the following Business Insider article to see some interesting aspects of comparison between cloud storage providers. The most interesting part of the article speaks about specific cloud storage features – view only, password protection, time expiration and remote delete.

Dropbox’s new Pro plan also offers a few collaboration features, including “view-only” permissions, which is helpful for freelancers and contractors that want to show mockups to their clients without letting them make any changes. Dropbox Pro also lets users password-protect their links to any folders or documents, and even apply expiration dates to those items. As PCWorld’s Zach Miners points out, this would be useful for wedding photographers that only want to allow access to a particular album of photos for a limited time. Finally, Dropbox Pro will also let you delete any Dropbox files from a lost or stolen device while keeping those same files backed up in Dropbox’s cloud, which will be a relief for many who have ever worried about losing sensitive data on a misplaced device.

1TB is a lot of data. Even if you think about heavy CAD files, it is a lot. My guess 1TB can cover a storage for CAD and related Office files in many companies. But features differentiation is more important in my view. Dropbox price drop and attempt to introduce important features made me think about future trajectories of cloud storage and how it will related to engineers and growing number of cloud PDM solutions.

1- Cloud sync. Cloud storage will be free very soon. It will not be a differentiation factor to decide what solution to choose. The ability to bring your data to the cloud and bring it back at the time you need in a secure manner will be a key thing to evaluate. You can see how Apple, Google, Microsoft, Dropbox and other vendors are trying to simplify the cloud sync story for their eco-systems. So, think about your tools (CAD systems first!) and they way you work with your data before deciding to sync your files into one of major cloud storage service. To simplify data sync for CAD and other tools can be a first place to show advantages of cloud PDM.

2- Data access control. This is another fundamental functionality. Engineering data contains lots of dependencies. People are re-using the data between projects, working in teams and with different outsource providers. To support access control schema that can support individuals, small companies and teams in large companies can be a challenging task. This is a place where cloud PDM vendors can show a second advantage vs. generic cloud storage providers. For many companies, this is a showstopper to move into cloud solution.

3- Viewing service. It is extremely important to view files and data remotely without downloading file(s) to your computer and mobile devices. Engineering data stored in a very specific formats. To be able to access this data when it located remotely in the cloud can be a third important advantage of cloud PDM tools.

What is my conclusion? The time to pay for cloud storage is almost over. The next battle in cloud solutions competitive race will require to show functionality specifically tuned for engineering data. Cloud sync, access control and viewing is top 3 elements of any cloud PDM solution. The solution that will get it right, has a chance to win cloud PDM competition game. Just my thoughts…

Best, Oleg

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The foundation for next PLM platforms

August 29, 2014

Platform. This is a sweet word in a lexicon of every developer. The desire of software vendors is to become a platform to fuel the development of other products and serve needs of customers. In my debates with Chad Jackson about granularity and integration earlier this month, I outlined what, in my view, can differentiate tools, […]

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Engineers and email workhorse

August 27, 2014

We love and hate email at the same time. Since early beginning (back in 1962) email remains one of the fundamental ways of electronic communication. One of the major email transformation back in 1990s was influence of internet and significant expansion of email content and functionality. In the world of software vendors banking on collaboration, […]

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How PLM vendors can find mobile moments

August 25, 2014

People are getting crazy about mobile apps these days. We are spending more time on our mobile devices. Nobody will argue about importance of mobile. We can see different mobile strategies among PLM vendors. At the same time, for most of them “mobile” is about developing “same version” of PLM suite, but for mobile device. […]

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PLM upgrades, release cycles and legacy software

August 19, 2014

Do you know what is legacy software? Earlier today,  Marc Lind of Aras Corp. challenged me by his twitter status about companies complaining about legacy PLM systems and upgrading. Here is the original passage from twitter here and here. “a lot of people complains about legacy PLM and a lot of companies that have legacy PLM […]

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Apple iPhone 6 and and cross product families BOM planning

August 18, 2014

To manage Parts and Bill of Materials is not a simple tasks. I shared some of aspects related to the complexity of Part Numbering last week in my post – Existing data prevents companies to improve Part Numbers. The discussion in comments took me towards the complexity of Part Numbers in supply chain. Here is […]

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Existing data prevents companies to improve Part Numbers?

August 15, 2014

Part Numbers is a fascinating topic. I’m coming back to blog about what is the best approach to manage Part Numbers. My last post about it was – Part Numbers are hard. How to think about data first? was just few weeks ago. In that article, I outlined few principles how to keep PN separate from […]

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How to visualize future PLM data?

August 12, 2014

I have a special passion for data and data visualization. We do it every day in our life. Simple data, complex data, fast data, contextual data… These days, we are surrounded by data as never before. Think about typical engineer 50-60 years ago. Blueprints, some physical models… Not much information. Nowadays the situation is completely […]

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