To add “social” to PLM is not a simple task. I shared some of my thoughts about it here few days ago. Part of the problem – clear value proposition. To find a single social function is a key thing that can help PLM vendor to provide. Do you think requirement management can be one? Traditional requirement management is set of excel spreadsheets and word documents. More sophisticated companies can use requirement management tools integrated with PLM software. How to link requirement management and social networks?
Fortune article – Why IBM and Twitter did a data analytics deal speaks about potential that hidden in social data. Pay attention to the following passage:
Twitter is ultimately the most important archive of human thought that has ever existed. It really does represent the voice of the planet. The question I would pose to business leaders is, if you were thinking of a particular business decision, would you want the world to weigh in? An example on a more macro scale would be: You manufacture computers. Your big challenge is figuring out what to make and how much to make of it. For the former, you can figure out what people are talking about that they most value and what the weaknesses are in a competing product. You can also talk about what you’re building and get a reaction from consumers.
It sounds like IBM analytic tools applied to an archive of human thoughts can produce an interesting result for any manufacturer. It made me think about potential to use it for social requirement management. The usage can be from finding innovative idea to better prioritization of features.
What is my conclusion? Social technologies are looking for clear value proposition in product lifecycle management. I found the idea of social data analytics combined with structured requirement management functions interesting. To prioritize requirements, crowdsource ideas or provide a feedback to product management about future product feature from online source of social information can be pretty neat feature with an interesting ROI. Just my thoughts…