From the category archives:

Vendors

plm-email

Email is a king of communication in every company. Many companies are literally run by email. People are using it for different purposes -notification, collaboration and very often even record management. You can hear many discussions about how companies can replace or integrate email with enterprise and social collaboration tools. I captured some of them in my previous blogging: How engineers find path from emails and messages to collaboration?PLM Workflows and Google Actionable Emails; DIY PLM and Zero Email Policy; PLM Messaging and WhatsApp Moment.

You may think email doesn’t change. I wanted to share with you two interesting examples related to changes and innovation in email that caught my attention for the last few weeks. The Verge article speaks about Gmail API announcement.

Google announced that any app could now talk to Gmail using today’s faster, more modern languages — languages that every web developer speaks. The Gmail API lets you ask Google for threads, messages, drafts, and labels three to ten times faster than with IMAP. What it can do is provide an interface for any app to interact on a small scale with your Gmail account without having to create an entire mail client. When that happens, Google won’t have replaced email — it will have actually extended it. Instead of killing email as some hoped it would, the Gmail API gives email new life.

The following video present some additional details about Gmail API usage. Take 5 minutes to watch it, especially places where video speaks about integration between Gmail and enterprise systems.

Another example comes from TNW article – Inbox launches as an open-source email platform to replace legacy protocols.

A new startup, Inbox, is launching its “next-generation email platform” as an alternative to aging protocols like IMAP and SMTP. The core of Inbox’s efforts is an Inbox Sync Engine for developers that adds a modern API on top of mail providers, including Gmail, Yahoo and Outlook.com.

As stated in the article, Inbox is a platform play. The intent of founders is to create new generation of messaging platform. And it is an open source play. The first step for Inbox is to create Sync engine that can expose existing email providers:

The core of Inbox is an open source sync engine that integrates with existing email services like Gmail, and exposes a beautiful, modern REST API. We’re pleased to announce that beginning today, you can download the Inbox engine, sync an account, and begin building on top of Inbox in your local development environment.

These articles made me think about a potential play PLM and engineering application can make by building their collaboration application tightly integrated with email services. It will allow better communication for people and ease of data integration between PLM solutions and communication platforms such as emails. You may see it as a pure technical play. Who cares how to integrate email and data? However, in my view, this is a place where differentiation in user experience and seamless data integration can become a critical to drive user adoption.

What is my conclusion? It is very hard to change people’s habits. Email is part of our every day routine. Existing systems are integrated with email, but the way it done as well as the level of data integration is very sporadic. Lots of unstructured data about customers, engineering decisions, requirements and many others stuck in the email and lost there forever. New email approach may help to have transparent and seamless integration between business applications and email. It  can make a difference for users. Just my thoughts…

Best, Oleg

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ibm-plm-apple-mobile

Enterprise software and Apple wasn’t much a success story until now. Don’t take me wrong – you can enterprise execs and even IT folks are using iPhones and other Apple devices. In my view, they do it mostly for mobile email and other cools apps. However, until now, the traction of iOS in enterprise was  limited. I’ve been speculating about future of iPad for enterprise PLM in my previous writing PLM Downstream – Sent from my iPad?; iPad and Enterprise PLM; 3D/PLM and iPad: Future or Baloney?  At the same time, I haven’t see many Apple devices in manufacturing companies and especially shop floor, maintenance and service departments. In many situations, IT remained a strong gatekeeper.

Some good news for iOS mobile PLM developers just came yesterday. Apple and IBM announced global partnership to transform enterprise mobility. Navigate  here to read IBM press news . The amount of articles and reviews is skyrocketing. I picked few of them. PC World article – Why the Apple-IBM deal matters. My favorite passage speaks about “uniqu cloud services” for iOS.

Apple and IBM announced an “exclusive” deal on Tuesday in which IBM will build a new line of enterprise-specific apps from the ground up for Apple’s iOS, aimed at companies in retail, health care, transportation and other industries. IBM will create “unique cloud services” for iOS, including tools for security, analytics and device management. It will also resell iPhones and iPads to its corporate customers, and Apple will roll out new support services for businesses. In other words, Apple and IBM are putting a full-court press on the mobile business market. And they’re doing so in a tightly wedded fashion: The companies used the word “exclusive” four times in a statement announcing the deal.

Another article from Forbes Apple – IBM Partnership: Enough To Solve Enterprise iOS Fears? caught my attention speaking about Apple relying on enterprise partners to do heavy lifting needed to sell mobile solution to enterprise.

As enterprises increasingly look to make more use of business applications on mobile devices – for a competitive advantage in flexibility and productivity – manufacturers such as Apple will rely on enterprise partners, he notes, “to do the heavy lifting that will increasingly be required in areas such as mobile application development, lifecycle management and systems integration”. Apple is likely to seek other partners, similar to IBM, that can also provide enterprise capabilities and support.

Let’s go back to PLM vendors and mobile development. Until now, I had a mixed feeling about PLM mobile story. All PLM vendors did something for mobile and iOS. But, in my view, it was some sort of checkmark – “yes we have it”. In my view, one of the mission points was absence of specific apps to solve productivity problems. Most of mobile PLM apps did the same job as non-mobile software did, but on iPad. In addition to that, 3D viewer app was very popular. Most of these application came as an overlap to existing software. At the same time, key advantage of mobile app is to provide productivity apps for situation when users are off desks on the road, workshops, manufacturing and service facilities. Some of my thoughts about that are here – Mobile PLM gold rush: did vendors miss the point?

What is my conclusion? Apple and IBM agreement could be a big deal. IBM have a very good past record in enterprise PLM deployments. Even manufacturing industry was not specifically mentioned in the press release, I’m sure it will influence decisions of many IT managers. So, sounds like an opportunity. iOS developers can start looking for jobs in PLM companies. It is also a good opportunity for startups. Just my thoughts…

Best, Oleg

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cloud-paas

PaaS is a category of cloud computing service providing platform and solution stack. This service model is including not only computing infrastructure (IaaS), but also application design, development, testing, team collaboration, integration features, database integration, scalability, security and others. In addition to that, it might provide service management capabilities such as monitoring, workflow management, etc.

As cloud market becomes mature, IT, customers and application development are looking into complete solutions. All PLM vendors are in full swing into IaaS cloud PLM option. Cloud PLM experience brings the need to dig more into nuts and bolts of cloud business. It includes understanding of cost, scale, service maintenance, application development, partnership. So, fundamental question many vendors and customers have is what is the best way to make cloud PLM efficient? Understanding of PaaS option is an important step. I shared some of my thoughts about PaaS and PLM before- Cloud PLM and PaaS dilemma, Will cloud PLM develop PaaS options?

My blogging buddy and well known PLM analyst Chad Jackson tweetstormed  what he learned at Siemens PLM about furure TeamCenter platform development. While I’m still waiting for full blog post on Chad’s Lifecycle Insight, the following filtered tweetstorm can give some idea about  Siemens PLM platform strategy:

chad-jackson-siemens-plm-tweetstorm

It resonated with my previous thoughts about cloud PLM and PaaS and made me think  why Siemens PLM as well as any other PLM vendor can consider PaaS as a right option for their cloud PLM strategy. Here are my 3 reasons to develop PLM PaaS:

1- Agile development.

Vendors should be able to go fast in the development of applications, ability to customize existing features and supporting new opportunities. Businesses are much more dynamic these days. Everyone wants to be agile. PLM vendors too. So, to get up to speed with business, PLM vendors need to have a stable platform to build on. PLM PaaS can be one.

2- Better upgrade strategies

Let’s take marketing gloves off. Regardless on deployment options (on premise; private cloud; public cloud), you need to deal with upgrades. Databases, services, data model changes- this is only a very short list. PaaS can hide upgrades from customer and application developers by providing a stable platform layer. This layer requires less frequent upgrades.

3- Scaling factor and cost.

Cost is important. Cloud is not cheap as many of us thoughts from the beginning. Customers are demanding new business models and optimized cost. The development and customization cost is another problem. Scaling and keeping cost low is also huge challenge. Utilization of enterprise servers is still relatively low. PaaS can answer on the question how to share resources and scale with low cost.

What is my conclusion? Most of PLM vendors took IaaS option as a starting point to develop cloud business. It is okay and will provide important experience from different perspective – technologies, business, user interface. However, IaaS won’t remove fundamental enterprise PLM issues – implementation complexity, upgrade challenges, high diversity of requirements and business changes. PaaS option can become the next logical step to optimize platform and application for agile delivery. It looks like Siemens is making steps towards this direction. Just my thoughts…

Best, Oleg

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Dassault is going to support all PLM cloud options by 2015+

July 10, 2014

For the last few years, I’m following cloud strategies of main PLM vendors – Aras, Arena, Autodesk, Dassault, Siemens PLM, PTC and few others. You can find some of my early notes here – PLM vendors, IT and cloud strategies. The variety of cloud options made statement “Cloud PLM” practically useless. I had a chance […]

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Aras, Prof. Eigner and People Lifecycle Management

July 2, 2014

One of the companies I’m following on regular basis is Aras Corp. and its Aras Innovator product. Aras represents an interesting combination of business, marketing and technologies ideas. Back in 2007 Aras came with the strategy of  Enterprise Open Source PLM. Since that time, Aras is consistently raising bar of Aras Innovator solutions. In one […]

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PLM, demolished silos and closed BOM loop

June 24, 2014

Product development and manufacturing is getting more complex every day. The complexity comes from both direction – product definition complexity and globalization in manufacturing, supply and customer experience. As we move towards future cloud software, the importance of data platforms is growing even more. For the last 15-20 years, we are living in a realm of […]

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What makes “cloud” a good alternative for PDM system?

June 20, 2014

It has been a year since I published my How to select PDM system in 5 simple steps? Engineering.com article The Difference Between Cloud-based and Traditional PDM made me think it is a good time to re-evaluate my writing and see if I need to correct my recommendations. Note, Engineering.com article is paid promotion by GrabCAD. However, […]

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Oslo & Office Graph – new trajectories in discovery and search?

June 18, 2014

Earlier today, Engineering.com article Search & Discover Solutions: A Google-Like Experience? introduced me to a new three letter acronym  - SDS (search and discovery solution). Honestly, I don’t believe industry is looking for a new TLA. At the same time, the topic of information search is still unsolved for many manufacturing and engineering companies. Author pointing […]

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Will Yammerized Office help to shape CAD/PLM social future?

June 16, 2014

To connect relevant pieces of information is one of the long time dreams developed by many PLM vendors. The pieces of data in design, engineering, manufacturing are intertwined. However, in many situations they are managed by different systems and/or located in different places. Communication behaviors are applied on top of these pieces of information. Lots […]

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PLM Services, Department Stores and Digital Future

June 2, 2014

Don’t be surprised if your most trusted CAD/PLM service provider will be acquired tomorrow. According to Joe Barkai’s post- PLM Service Providers Ready To Deliver Greater Value, we have been witnessing a wave of mergers and acquisitions of PLM services companies (the examples – Accenture / PRION Group, Accenture / PCO Innovation, KPIT-Tech / I-Cubed […]

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